Gcore incident

All Services| Almaty Incident Details

Major Resolved

Gcore experienced a major incident on June 4, 2026 affecting Compute (Almaty) and Global services (Advanced Analytics) and 1 more component, lasting 8h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 10:37 PM UTC
Resolved
Jun 05, 2026, 06:39 AM UTC
Duration
8h 1m
Detected by Pingoru
Jun 04, 2026, 10:37 PM UTC

Affected components

Compute (Almaty)Global services (Advanced Analytics)Baremetal (Almaty)Compute (Amsterdam)Global services (API)Networking (Almaty)Baremetal (Amsterdam)Compute (Baku)Africa (Addis Ababa, Ethiopia)Africa (Abidjan, Côte d’Ivoire)

Update timeline

  1. investigating Jun 04, 2026, 10:37 PM UTC

    We are currently experiencing a major outage affecting our CDN, Cloud, and Object Storage, resulting in complete service unavailability. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

  2. identified Jun 05, 2026, 05:36 AM UTC

    Our engineering team has identified the cause and is currently implementing a resolution as quick as possible. We will provide regular updates as we receive more information on the progress of the resolution. Thank you for your understanding and cooperation.

  3. resolved Jun 05, 2026, 06:34 AM UTC

    We are happy to inform you that the major outage affecting our CDN, Cloud, Hosting and Object Storage has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

  4. resolved Jun 05, 2026, 06:35 AM UTC

    We are happy to inform you that the major outage affecting our CDN, Cloud, Hosting and Object Storage has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

  5. resolved Jun 05, 2026, 06:39 AM UTC

    We are happy to inform you that the major outage affecting our CDN, Cloud, Hosting and Object Storage has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

  6. resolved Jun 05, 2026, 06:44 AM UTC

    We are happy to inform you that the major outage affecting our CDN, Cloud, Hosting and Object Storage has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

  7. resolved Jun 05, 2026, 06:47 AM UTC

    We are happy to inform you that the major outage affecting our CDN, Cloud, Hosting and Object Storage has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])