Gcore incident

Hosting | Madrid Incident Details

Major Ongoing

Gcore is currently experiencing a major incident affecting Europe (Madrid (CM)), which began 5h ago. The vendor's full update timeline is below.

Started
Oct 02, 2026, 02:00 PM UTC
Resolved
Ongoing
Duration
● 5h 25m
Detected by Pingoru
Oct 02, 2026, 02:00 PM UTC

Affected components

Europe (Madrid (CM))

Update timeline

  1. investigating Oct 02, 2026, 02:00 PM UTC

    We are currently experiencing a major outage of our Hosting services in Madrid region, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

  2. identified Oct 02, 2026, 04:12 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Oct 02, 2026, 05:03 PM UTC

    We are pleased to inform you that our engineering team has implemented a fix to resolve major outage of our Hosting services in Madrid region. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.