Gatekeeper incident

Scheduled Upgrade - Global Search

Ongoing since 06:00 AM UTC.

investigating Nov 12, 2026, 09:17 AM UTC

CA region has been upgraded and data reindexed successfully

Started
Nov 12, 2026, 06:00 AM UTC
Resolved
Ongoing
Duration
● 3h 51m
Detected by Pingoru
Nov 12, 2026, 06:00 AM UTC

Update timeline

  1. scheduled Nov 12, 2026, 06:00 AM UTC

    A scheduled upgrade will take place out of hours for each region tomorrow. We are upgrading our search infrastructure. Global search may be unavailable while we re-index customer data. The rest of Gatekeeper will operate as normal. We will update this page as the work progresses.

  2. investigating Nov 12, 2026, 09:17 AM UTC

    CA region has been upgraded and data reindexed successfully

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