Garmin Services incident

Iridium Device Activations and Plan Changes Delayed

Garmin Services experienced a minor incident on August 25, 2025 affecting Satellite Activation and Subscription Billing, lasting 40m. The incident has been resolved; the full update timeline is below.

Started: Aug 25, 2025, 01:29 AM UTC
Resolved: Aug 25, 2025, 02:09 AM UTC
Duration: 40m
Detected by Pingoru: Aug 25, 2025, 01:29 AM UTC

Affected components

Satellite Activation and Subscription Billing

Update timeline

monitoring Aug 25, 2025, 01:29 AM UTC

Iridium device activations, plan changes, and cancellations submitted between approximately 8pm EST (12am UTC) and 9:15pm EST (1:15am UTC) are currently experiencing a delay in processing. New activation, plan change, or cancellation requests are processing successfully.
resolved Aug 25, 2025, 02:09 AM UTC

This incident has been resolved.