Resolved after 47 minutes, affecting Satellite Activation and Subscription Billing and LTE Activation and Subscription Billing, on February 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Satellite Activation and Subscription BillingLTE Activation and Subscription Billing
Update timeline
- investigating Feb 20, 2026, 09:20 AM UTC
Subscriptions activation and plan change management may be unavailable or delayed for some customers. We recommend waiting to make any subscription changes. We are currently investigating.
- monitoring Feb 20, 2026, 09:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2026, 10:07 AM UTC
This incident has been resolved.
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