Resolved after 10 hours 44 minutes, affecting Meeting Notetaker, on March 9, 2026.
This incident is now resolved. The fix applied has resolved the issue and the Fyxer Notetaker bot should join Zoom meetings with no further issues. Thank you for your patience! If you encounter and issues with the Fyxer Notetaker joining Zoom meeting please reach out to our support team on [email protected].
Affected components
Update timeline
- investigating Mar 09, 2026, 11:19 AM UTC
The Fyxer Notetaker is currently unable to join some Zoom meetings. We are currently investigating this and hope to be able to provide you with an update shortly.
- identified Mar 09, 2026, 11:28 AM UTC
We have identified the issue affecting our Notetaker bot joining Zoom meetings and working with our vendor to resolve this. We hope to provide you another update shortly.
- identified Mar 09, 2026, 12:26 PM UTC
We are still working with our Vendor to resolve the issue affecting our Notetaker bot joining Zoom meetings. Thank you for your patience!
- identified Mar 09, 2026, 12:33 PM UTC
We have identified the issue affecting our Notetaker bot joining Zoom meetings. Our Vendor is currently deploying a fix for this and hope to have this resolved soon!
- monitoring Mar 09, 2026, 02:20 PM UTC
The fix for the Fyxer Notetaker bot entering Zoom meetings has been implemented and we are monitoring its progress and results.
- identified Mar 09, 2026, 03:25 PM UTC
The recent fix for the Fyxer Notetaker not joining Zoom calls inadvertently caused multiple Notetakers to attempt to join the same call. A fix has been deployed for this and are monitoring to confirm full stability. We're sorry for the disruption - we'll update this page as soon as everything is confirmed resolved.
- identified Mar 09, 2026, 05:14 PM UTC
Our engineering team is actively investigating and hope to be able to share more information shortly. We apologise for the ongoing disruption and appreciate your patience.
- monitoring Mar 09, 2026, 06:35 PM UTC
A fix had implemented for the Fyxer Notetaker and currently monitoring its success across our users holding Zoom meetings. Thank you for your patience.
- resolved Mar 09, 2026, 10:04 PM UTC
This incident is now resolved. The fix applied has resolved the issue and the Fyxer Notetaker bot should join Zoom meetings with no further issues. Thank you for your patience! If you encounter and issues with the Fyxer Notetaker joining Zoom meeting please reach out to our support team on [email protected].
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