Fyxer AI experienced a minor incident on May 13, 2026 affecting Categorization, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 12, 2026, 05:16 PM UTC
Status: Monitoring We are currently investigating an ongoing issue affecting email labelling. Users may experience unlabelled emails, or a delay in receiving a label. Affected components Categorization (Degraded performance)
- monitoring May 13, 2026, 04:42 AM UTC
Status: Monitoring We have identified an issue that was affecting Gmail labelling. The fix has been deployed and we are monitoring labelling performance as it returns to normal. Affected components Categorization (Degraded performance)
- resolved May 13, 2026, 08:18 AM UTC
Status: Resolved After further monitoring, this incident is now considered resolved. Email labelling for Gmail users has been restored to full functionality. Some of your emails received during the time of the incident will not have a label applied to them. If you continue to experience any issues, please contact Fyxer Support at https://support.fyxer.com/. Affected components Categorization (Operational)