Resolved after 15 hours 2 minutes, affecting Categorization, on May 12, 2026.
After further monitoring, this incident is now considered resolved. Email labelling for Gmail users has been restored to full functionality. Some of your emails received during the time of the incident will not have a label applied to them. If you continue to experience any issues, please contact Fyxer Support at https://support.fyxer.com/.
Affected components
Update timeline
- monitoring May 12, 2026, 05:16 PM UTC
We are currently investigating an ongoing issue affecting email labelling. Users may experience unlabelled emails, or a delay in receiving a label.
- monitoring May 13, 2026, 04:42 AM UTC
We have identified an issue that was affecting Gmail labelling. The fix has been deployed and we are monitoring labelling performance as it returns to normal.
- resolved May 13, 2026, 08:18 AM UTC
After further monitoring, this incident is now considered resolved. Email labelling for Gmail users has been restored to full functionality. Some of your emails received during the time of the incident will not have a label applied to them. If you continue to experience any issues, please contact Fyxer Support at https://support.fyxer.com/.
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