Fyxer AI incident

Degraded email labelling performance

Resolved after 15 hours 2 minutes, affecting Categorization, on May 12, 2026.

resolved May 13, 2026, 08:18 AM UTC

After further monitoring, this incident is now considered resolved. Email labelling for Gmail users has been restored to full functionality. Some of your emails received during the time of the incident will not have a label applied to them. If you continue to experience any issues, please contact Fyxer Support at https://support.fyxer.com/.

Started
May 12, 2026, 05:16 PM UTC
Resolved
May 13, 2026, 08:18 AM UTC
Duration
15h 2m
Detected by Pingoru
May 12, 2026, 05:16 PM UTC

Affected components

Categorization

Update timeline

  1. monitoring May 12, 2026, 05:16 PM UTC

    We are currently investigating an ongoing issue affecting email labelling. Users may experience unlabelled emails, or a delay in receiving a label.

  2. monitoring May 13, 2026, 04:42 AM UTC

    We have identified an issue that was affecting Gmail labelling. The fix has been deployed and we are monitoring labelling performance as it returns to normal.

  3. resolved May 13, 2026, 08:18 AM UTC

    After further monitoring, this incident is now considered resolved. Email labelling for Gmail users has been restored to full functionality. Some of your emails received during the time of the incident will not have a label applied to them. If you continue to experience any issues, please contact Fyxer Support at https://support.fyxer.com/.

Your product runs on more than Fyxer AI

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →