Order placement Issue & live feed disruption – selected BFO symbols (Resolved)

Update timeline

1. investigating Nov 11, 2026, 08:54 AM UTC

   We are investigating an issue affecting order placement and real-time feed updates for selected BFO symbols. Initial checks point to an issue at the exchange level. We will share an update shortly.

2. investigating Nov 11, 2026, 08:54 AM UTC

   We are continuing to investigate this issue.

3. investigating Nov 11, 2026, 09:02 AM UTC

   This issue has been resolved. It originated at the exchange level and affected order placement and real-time feeds for selected BFO symbols between 14:24 and 14:32:30 IST. All services have been operating normally since then. We apologise for the inconvenience.

4. monitoring Nov 11, 2026, 09:03 AM UTC

   The exchange has resolved the underlying issue, and order placement and real-time feeds for the affected BFO symbols have been operating normally since 14:32:30 IST. We are continuing to monitor to ensure stability.

5. resolved Nov 11, 2026, 09:28 AM UTC

   This incident has been resolved. An issue at the exchange level disrupted order placement and real-time feed updates for selected BFO symbols during the following windows: 14:24:00 to 14:26:10 IST (approx. 2 min 10 sec) 14:31:00 to 14:32:30 IST (approx. 1 min 30 sec) Total impact: approx. 3 min 40 sec All services have remained stable since 14:32:30 IST. We apologise for any inconvenience caused.