FUSION 1 incident

VPS host outage in US-EAST-VA-2

Resolved after 22 hours 26 minutes, affecting VPS & Managed App Hosting, on April 21, 2026.

monitoring Apr 21, 2026, 11:51 PM UTC

We are continuing to monitor for any further issues.

Started
Apr 21, 2026, 11:39 PM UTC
Resolved
Apr 22, 2026, 10:05 PM UTC
Duration
22h 26m
Detected by Pingoru
Apr 21, 2026, 11:39 PM UTC

Affected components

VPS & Managed App Hosting

Update timeline

  1. identified Apr 21, 2026, 11:39 PM UTC

    April 21, 2026 20:49 UTC IDENTIFIED The rack containing the affected hosts is not stable. Many of the affected resources are up, but some remain inaccessible or unstable. We are working to move resources from this rack to new hosts. April 21, 2026 18:07 UTC IDENTIFIED All affected resources are currently up, but the datacenter team is still working to ensure the stability of each host. April 21, 2026 16:49 UTC IDENTIFIED Most impacted resources are recovering and the datacenter team is troubleshooting the remaining affected hosts. April 21, 2026 15:15 UTC IDENTIFIED We have identified the issue and the datacenter team is working on stabilizing the affected resources. April 21, 2026 15:14 UTC INVESTIGATING We are aware of an issue affecting a VPS host in this region. Some VPS instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.

  2. monitoring Apr 21, 2026, 11:49 PM UTC

    April 21, 2026 23:41 UTC MONITORING All affected hosts and instances are up, and we are monitoring the situation.

  3. monitoring Apr 21, 2026, 11:51 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 22, 2026, 10:05 PM UTC

    This incident has been resolved.

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