FunnelStory incident

Scheduled model refresh delays

Resolved after 9 hours 3 minutes, affecting Background processes, on August 6, 2023.

monitoring Aug 07, 2023, 05:51 AM UTC

We are continuing to monitor the fixes for any further issues

Started
Aug 06, 2023, 09:13 PM UTC
Resolved
Aug 07, 2023, 06:17 AM UTC
Duration
9h 3m
Detected by Pingoru
Aug 06, 2023, 09:13 PM UTC

Affected components

Background processes

Update timeline

  1. investigating Aug 06, 2023, 09:13 PM UTC

    We're currently investigating occasional delays in scheduled model refreshes

  2. identified Aug 07, 2023, 12:23 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 07, 2023, 03:57 AM UTC

    We've implemented some changes and are monitoring the results

  4. monitoring Aug 07, 2023, 05:51 AM UTC

    We are continuing to monitor the fixes for any further issues

  5. resolved Aug 07, 2023, 06:17 AM UTC

    This incident has been resolved.

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