FullStory experienced a minor incident on November 18, 2025 affecting Fullstory Web Application, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Fullstory Web Application
Update timeline
- investigating Nov 18, 2025, 08:32 PM UTC
We are currently experiencing delays processing sessions for accounts utilizing our EU data center. Session capture is not impacted but new sessions may not appear until several minutes after initial capture. We are actively investigating the issue.
- monitoring Nov 18, 2025, 09:23 PM UTC
A fix has been implemented for this issue and we are monitoring the results.
- resolved Nov 18, 2025, 09:47 PM UTC
This incident has been resolved.