Fulfil.IO Outage History

Fulfil.IO is up right now

Fulfil.IO had 10 outages in the last 2 years totaling 23h 9m of downtime — averaging 0.4 incidents per month.

There were 10 Fulfil.IO outages since October 18, 2024 totaling 23h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fulfil.io

Major September 11, 2026

Degraded performance for ERP and WMS affecting certain workspaces

Detected by Pingoru
Sep 11, 2026, 03:59 PM UTC
Resolved
Sep 11, 2026, 07:37 PM UTC
Duration
3h 38m
Affected: ERPWMS
Timeline · 4 updates
  1. investigating Sep 11, 2026, 03:59 PM UTC

    We are currently seeing errors being reported for certain workspaces affecting connectivity. We are currently investigating the issue and will follow up with further updates shortly.

  2. investigating Sep 11, 2026, 04:00 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 11, 2026, 04:23 PM UTC

    We are seeing workspace performance is recovering. The specific workspaces reporting 404 errors should now be operational as expected. We are continuing to monitor these workspaces remain stable.

  4. resolved Sep 11, 2026, 07:37 PM UTC

    The incident has been resolved. We've continued to monitor through this period from the last update and see no further impact. A subset of workspaces experienced 404 errors when accessing the ERP and calling the API. The underlying issue was identified and our team is currently conducting an internal review to determine the full root cause.

Read the full incident report →

Minor July 23, 2026

EasyPost is experiencing network connectivity issues

Detected by Pingoru
Jul 23, 2026, 03:54 PM UTC
Resolved
Jul 23, 2026, 08:41 PM UTC
Duration
4h 47m
Affected: USPS (EasyPost)
Timeline · 2 updates
  1. investigating Jul 23, 2026, 03:54 PM UTC

    EasyPost is experiencing network connectivity issues and is investigating. Any carrier action such as rating or label generation may fail. If shipments need to urgently be fulfilled, we recommend switching to a different carrier while Easypost continues to investigate. More updates can be found here: https://www.easypoststatus.com/

  2. resolved Jul 23, 2026, 08:41 PM UTC

    Easypost is reporting their services have started to recover and previous failing actions should start working again. For additional details into the connectivity errors, the EasyPost status page has more detailed information https://www.easypoststatus.com/

Read the full incident report →

Minor June 11, 2026

Elevated API Errors

Detected by Pingoru
Jun 11, 2026, 09:23 AM UTC
Resolved
Jun 11, 2026, 11:02 AM UTC
Duration
1h 38m
Affected: ERPWMS
Timeline · 3 updates
  1. investigating Jun 11, 2026, 09:23 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring Jun 11, 2026, 09:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2026, 11:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2026

Service Disruption - 404 Errors on Some Instances

Detected by Pingoru
Feb 12, 2026, 02:11 PM UTC
Resolved
Feb 12, 2026, 03:51 PM UTC
Duration
1h 40m
Affected: ERPWMSREST API
Timeline · 5 updates
  1. investigating Feb 12, 2026, 02:11 PM UTC

    We are currently investigating reports of 404 errors occurring on some instances. Our team has been notified and is actively working to identify the root cause. We will provide updates as more information becomes available.

  2. investigating Feb 12, 2026, 02:18 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 12, 2026, 02:44 PM UTC

    We have identified an issue affecting some workspaces, causing 404 errors. The issue has been traced to a specific database infrastructure component. Our engineering team is actively working on a resolution to restore service. We will continue to provide updates as we have more information.

  4. monitoring Feb 12, 2026, 03:27 PM UTC

    The issue with the specific database infrastructure component has been resolved. Affected workspaces should be working as expected and no longer returning the 404 error. Our team is currently monitoring for any further errors.

  5. resolved Feb 12, 2026, 03:51 PM UTC

    The incident has been resolved. After monitoring, our team has confirmed all components are operational and workspaces working as expected.

Read the full incident report →

Major November 18, 2025

No Fulfil services are down, but plenty of integrations are

Detected by Pingoru
Nov 18, 2025, 12:37 PM UTC
Resolved
Nov 18, 2025, 03:38 PM UTC
Duration
3h 1m
Affected: Shopify APIUSPS (EasyPost)USPS (Shippo)Shipmonk
Timeline · 6 updates
  1. identified Nov 18, 2025, 12:02 PM UTC

    Prominent cloud service cloudflare is down. https://www.cloudflarestatus.com/ This seems to have brought down a bunch of cloud services that merchants use including Shippo and 3PLs that use Cloudflare like Deposco. Our favorite AIs are also down which could have written a better message.

  2. identified Nov 18, 2025, 12:06 PM UTC

    Updating incident to Major since shopify also seems to be affected. Stripe is only reporting "elevated error messages" but is actually down as well.

  3. identified Nov 18, 2025, 12:37 PM UTC

    We’re seeing degraded performance for this component caused by the Cloudflare outage. We’re monitoring and will update as conditions improve.

  4. identified Nov 18, 2025, 01:36 PM UTC

    We’re seeing degraded performance for this component caused by the Cloudflare outage. We’re monitoring and will update as conditions improve.

  5. monitoring Nov 18, 2025, 02:54 PM UTC

    Cloudflare has reported a fix has been implemented for the previous network issues https://www.cloudflarestatus.com/ external integrations should begin recovering back to normal shortly. We will continue to monitor for any additional related errors.

  6. resolved Nov 18, 2025, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 12, 2025

Google Cloud Platform issue

Detected by Pingoru
Jun 12, 2025, 06:27 PM UTC
Resolved
Jun 12, 2025, 10:02 PM UTC
Duration
3h 35m
Affected: ERPStripe APIUPSHelpdesk (Zendesk)Avalara Tax Calculation ServiceAuth0 User AuthenticationLogin service and SSOWMSFedEx3PL IntegrationsDHL ExpressInventory PlannerDHL eCommerceSearchUSPS (Endicia)REST APIUSPS (EasyPost)Data WarehouseUSPS (Shippo)Fulfil Sync MQ (Remote printing)USPS (Pitney Bowes)Asynchronous Tasks EngineNewgistics (Pitney Bowes)PDF GeneratorFirst mileAttachmentsAustralia PostCanada postWebhooks
Timeline · 5 updates
  1. identified Jun 12, 2025, 06:27 PM UTC

    There appears to be an issue with Google Cloud Platform. We are working with them and determining impact. Also seems to have affected Shopify

  2. identified Jun 12, 2025, 06:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 12, 2025, 06:32 PM UTC

    GCP still has not updated their status page or provided an explanation on what is causing the outage. Widespread issues are reported by Shopify as well: https://www.shopifystatus.com/incidents

  4. monitoring Jun 12, 2025, 06:56 PM UTC

    We are seeing the printing service recover. PDF generation and attachments seem to be working. We are closely monitoring the status.

  5. resolved Jun 12, 2025, 10:02 PM UTC

    Google cloud has reported that most services have recovered and are back to normal. For additional information regarding the service disruption, please follow along GCP's status page https://status.cloud.google.com/

Read the full incident report →

Minor February 24, 2025

Degraded Performance in Channels App

Detected by Pingoru
Feb 24, 2025, 02:49 PM UTC
Resolved
Feb 24, 2025, 03:57 PM UTC
Duration
1h 7m
Timeline · 2 updates
  1. investigating Feb 24, 2025, 02:49 PM UTC

    We are currently investigating reported errors affecting the Fulfil Channels app. Active integrations connected only through the Channels app may experience delays in synchronizing information to the channel. We will provide updates as more information becomes available.

  2. resolved Feb 24, 2025, 03:57 PM UTC

    Our team has resolved the root cause of the error affecting the Channels app. Integrations connected should see data synced as expected going forward.

Read the full incident report →

Minor October 18, 2024

Shipping label generation when any item has 0 weight is resulting in an error page

Detected by Pingoru
Oct 18, 2024, 02:14 PM UTC
Resolved
Oct 18, 2024, 05:13 PM UTC
Duration
2h 59m
Affected: UPSFedExUSPS (Endicia)
Timeline · 3 updates
  1. identified Oct 18, 2024, 02:14 PM UTC

    We have identified the issue causing the error.

  2. monitoring Oct 18, 2024, 02:49 PM UTC

    An update has been implemented and we are currently monitoring.

  3. resolved Oct 18, 2024, 05:13 PM UTC

    The error should no longer persist if products on shipments have no weight or weight UOM set

Read the full incident report →