Affected components
Hosted applicationsmailgun APImailgun SMTPmailgun Outbound Delivery
Update timeline
- investigating Feb 06, 2026, 09:05 AM UTC
We are currently experiencing issues with emails not being delivered to some email domains. During this time, you might experience emails from ftrack not being delivered. If this is causing any access or operational issue to you, please reach out to support so we can work out a solution while the issue is being mitigated.
- investigating Feb 06, 2026, 09:07 AM UTC
We are continuing to investigate this issue.
- monitoring Feb 06, 2026, 09:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2026, 06:15 PM UTC
This incident has been resolved.
Looking to track ftrack downtime and outages?
Pingoru polls ftrack's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when ftrack reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track ftrack alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring ftrack for free
5 free monitors · No credit card required