FTAPI experienced a minor incident on August 6, 2025 affecting FTAPI Cloud Systems, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
FTAPI Cloud Systems
Update timeline
- identified Aug 06, 2025, 03:53 PM UTC
We see some services becoming unresponsive for a limited amount of customers. The underlying issue has been identified and we are working towards full service recovery.
- identified Aug 06, 2025, 04:00 PM UTC
Less than 2% of customers are affected. Full service recovery is awaited within the next 15 minutes.
- monitoring Aug 06, 2025, 04:10 PM UTC
All services are operational. We are monitoring their performance closely.
- resolved Aug 06, 2025, 04:15 PM UTC
This incident has been resolved.