Front incident

[us-west-2] [by_company_00007] Customers may experience slowness in app loading

Minor Resolved View vendor source →

Front experienced a minor incident on June 24, 2025 affecting App, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 03:36 PM UTC
Resolved
Jun 24, 2025, 06:38 PM UTC
Duration
3h 1m
Detected by Pingoru
Jun 24, 2025, 03:36 PM UTC

Affected components

App

Update timeline

  1. investigating Jun 24, 2025, 03:36 PM UTC

    We are currently investigating reports of increased loading times affecting a subset of our customers. Some users may experience slower than normal response times when accessing the app or navigating between pages.

  2. monitoring Jun 24, 2025, 04:40 PM UTC

    We have implemented initial mitigation measures and are seeing improvements in app loading times. Performance is gradually returning to normal levels. We are continuing to monitor the situation closely.

  3. resolved Jun 24, 2025, 06:38 PM UTC

    This incident has been resolved.