Freshdesk incident

Degraded Performance

Minor Resolved View vendor source →

Freshdesk experienced a minor incident on February 26, 2021 affecting Search, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2021, 09:30 AM UTC
Resolved
Feb 26, 2021, 11:03 AM UTC
Duration
1h 33m
Detected by Pingoru
Feb 26, 2021, 09:30 AM UTC

Affected components

Search

Update timeline

  1. investigating Feb 26, 2021, 09:30 AM UTC

    We are seeing degraded performance with respect to our custom dashboards. Our Engineers are working on this with priority. Updates to follow shortly.

  2. resolved Feb 26, 2021, 11:03 AM UTC

    We have resolved the reported issue. We are closely monitoring it.