Freshchat experienced a minor incident on February 23, 2021 affecting Freshchat Web App, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Freshchat Web App
Update timeline
- investigating Feb 23, 2021, 09:34 AM UTC
We are facing some intermittent issues with our application servers. Customers might face login/logout intermittent unavailability. Engineers are working on it, will keep you posted on the status.
- resolved Feb 23, 2021, 10:10 AM UTC
Our team has fixed the issue and the application is back to normal. Thanks for sticking with us while we worked to get things resolved