Freshchat experienced a minor incident on February 27, 2021 affecting Freshchat Web App and Freshchat Web App and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Freshchat Web AppFreshchat Web AppFreshchat Web App
Update timeline
- investigating Feb 27, 2021, 08:11 PM UTC
We're currently experiencing issues with sign up for Non-US regions. Our engineers are working on this with priority. Further updates to follow.
- resolved Feb 27, 2021, 09:25 PM UTC
The sign-up issue has been resolved across all regions and we are back operating at optimal performance.