Freshchat incident

Intermittent Issue

Minor Resolved View vendor source →

Freshchat experienced a minor incident on April 30, 2021 affecting Freshchat Web App, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2021, 12:24 PM UTC
Resolved
Apr 30, 2021, 12:34 PM UTC
Duration
10m
Detected by Pingoru
Apr 30, 2021, 12:24 PM UTC

Affected components

Freshchat Web App

Update timeline

  1. investigating Apr 30, 2021, 12:24 PM UTC

    Freshchat services are currently experiencing intermittent issues which might result in problems accessing or using the product. We are looking into this as a top priority.

  2. resolved Apr 30, 2021, 12:34 PM UTC

    All the services are up and running, we are monitoring it closely.