Freshchat experienced a minor incident on May 25, 2021 affecting Third-party Services and Third-party Services and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Third-party ServicesThird-party ServicesThird-party ServicesThird-party Services
Update timeline
- investigating May 25, 2021, 01:50 PM UTC
We are currently facing issues in delivering transactional emails like password reset or notification emails. Our best minds are working on it right now and we will keep you posted with timely updates
- resolved May 25, 2021, 04:25 PM UTC
The issue with sending transactional emails like password reset or notification emails has been resolved now.
- resolved May 25, 2021, 04:35 PM UTC
The incident has been resolved