Freshchat incident

Degraded performance

Minor Resolved View vendor source →

Freshchat experienced a minor incident on July 30, 2021 affecting Third-party Services, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2021, 11:20 AM UTC
Resolved
Jul 30, 2021, 11:51 AM UTC
Duration
31m
Detected by Pingoru
Jul 30, 2021, 11:20 AM UTC

Affected components

Third-party Services

Update timeline

  1. investigating Jul 30, 2021, 11:20 AM UTC

    We are facing degraded performance with Fresh desk ticket creation..Updates to follow

  2. resolved Jul 30, 2021, 11:51 AM UTC

    The incident has been resolved