Freshchat incident

Facing issue with scheduled activities

Minor Resolved View vendor source →

Freshchat experienced a minor incident on July 1, 2022, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2022, 05:30 AM UTC
Resolved
Jul 01, 2022, 08:04 AM UTC
Duration
2h 34m
Detected by Pingoru
Jul 01, 2022, 05:30 AM UTC

Update timeline

  1. investigating Jul 01, 2022, 05:30 AM UTC

    We are facing issue with our internal schedular service which is impacting the scheduled activities like Advanced Automation , Adavanced Reports , Email Notifications, Bot schdeuled activities

  2. resolved Jul 01, 2022, 08:04 AM UTC

    Our system back to normal and we will continue monitoring our systems. Please reach out to our support team if you are facing any issues. Thanks for holding on with us.