Freshchat experienced a minor incident on September 9, 2022 affecting Freshchat Web App and Freshchat Web App, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Freshchat Web AppFreshchat Web App
Update timeline
- investigating Sep 09, 2022, 03:15 PM UTC
Apologies for the inconvenience caused, you will be experiencing trouble in logging into FreshChat using Freshworks Login due to some performance issues. Our Engineers are working on it right now and we will keep you posted with timely updates.
- resolved Sep 09, 2022, 03:45 PM UTC
The login issues with Freshchat is now fixed and services are back to normal. We are continuing to have this closely monitored.