Freshchat incident

ISSUE WITH LOGIN

Minor Resolved View vendor source →

Freshchat experienced a minor incident on November 30, 2022 affecting Freshchat Web App, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2022, 09:23 AM UTC
Resolved
Nov 30, 2022, 09:47 AM UTC
Duration
24m
Detected by Pingoru
Nov 30, 2022, 09:23 AM UTC

Affected components

Freshchat Web App

Update timeline

  1. investigating Nov 30, 2022, 09:23 AM UTC

    We are experiencing issues with login the portal. Our engineers are working on this with priority. Updates to follow shortly.

  2. resolved Nov 30, 2022, 09:47 AM UTC

    The login issue is now fixed and services are back to normal. We are continuing to have this closely monitored.