Freshchat experienced a minor incident on December 6, 2022 affecting Third-party Services and Third-party Services and 1 more component, lasting 6h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Third-party ServicesThird-party ServicesThird-party ServicesThird-party Services
Update timeline
- investigating Dec 06, 2022, 03:47 AM UTC
We currently face issues registering new numbers in cloud API, on-premises, and embedded sign-up in WhatsApp. Please be informed that the WhatsApp team is currently working on this, and we will update the status page once we hear from them. More updates to follow. Whatsapp status page: https://metastatus.com/whatsapp-business-api
- resolved Dec 06, 2022, 10:34 AM UTC
The problem with the registration of new numbers has been addressed and resolved.