Freshchat incident

Outage in Freshworks CRM

Major Resolved View vendor source →

Freshchat experienced a major incident on April 17, 2024 affecting Login, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 05:27 AM UTC
Resolved
Apr 17, 2024, 06:09 AM UTC
Duration
42m
Detected by Pingoru
Apr 17, 2024, 05:27 AM UTC

Affected components

Login

Update timeline

  1. investigating Apr 17, 2024, 05:27 AM UTC

    Customers reported login errors. We have identified the root cause and our engineering team has resolved the issue.

  2. resolved Apr 17, 2024, 06:09 AM UTC