Freshchat incident

Issue in Delivering Real time updates

Minor Resolved View vendor source →

Freshchat experienced a minor incident on April 21, 2024 affecting Realtime Services, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2024, 11:18 PM UTC
Resolved
Apr 21, 2024, 11:35 PM UTC
Duration
17m
Detected by Pingoru
Apr 21, 2024, 11:18 PM UTC

Affected components

Realtime Services

Update timeline

  1. investigating Apr 21, 2024, 11:18 PM UTC

    Our engineers has identified Issue in delivering real-time updates and fixed this issue. Systems are now back to normal, and we're keeping a close eye on everything. Thanks for your patience!

  2. resolved Apr 21, 2024, 11:35 PM UTC