Freshchat incident

Message delivery issue with Meta channels.

Minor Resolved View vendor source →

Freshchat experienced a minor incident on December 11, 2024 affecting Channels and Channels and 1 more component, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 05:58 PM UTC
Resolved
Dec 11, 2024, 09:00 PM UTC
Duration
3h 2m
Detected by Pingoru
Dec 11, 2024, 05:58 PM UTC

Affected components

ChannelsChannelsChannelsChannels

Update timeline

  1. investigating Dec 11, 2024, 05:58 PM UTC

    Meta is currently experiencing technical difficulties. The Meta team is actively investigating and working to resolve the issue. Users who rely on Meta's messaging platforms for sending and receiving messages may experience disruptions in service. For the latest updates and more detailed information about the situation, please check the official Meta status page at https://metastatus.com/.

  2. resolved Dec 11, 2024, 09:00 PM UTC

    Messaging disruptions has been resolved and Meta's messaging platforms are now functioning normally for sending and receiving conversations