Freshchat experienced a minor incident on June 11, 2025 affecting Dashboard & Reports and Analytics, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard & ReportsAnalytics
Update timeline
- investigating Jun 11, 2025, 08:00 AM UTC
We are facing some degraded performance on our Analytics module , our best minds are working on it and will post the update once it got resolved
- resolved Jun 11, 2025, 09:50 AM UTC
Analytics module has been successfully resolved. All services are now operating normally.