Freshcaller incident

Degraded performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on November 11, 2020 affecting Integrations and Integrations and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2020, 06:29 PM UTC
Resolved
Nov 11, 2020, 07:40 PM UTC
Duration
1h 11m
Detected by Pingoru
Nov 11, 2020, 06:29 PM UTC

Affected components

IntegrationsIntegrationsIntegrationsIntegrations

Update timeline

  1. investigating Nov 11, 2020, 06:29 PM UTC

    Our monitoring systems have detected a potential issue with the Messaging resource of our REST API . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

  2. resolved Nov 11, 2020, 07:40 PM UTC

    We have confirmed that the issue has been resolved from our service provider end and the service is functioning normally at this time.