Freshcaller incident

Programmable Voice Intermittent Text-to-Speech Failures

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on October 30, 2020 affecting Inbound Calls and Outbound Calls and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2020, 04:03 PM UTC
Resolved
Oct 30, 2020, 05:28 PM UTC
Duration
1h 25m
Detected by Pingoru
Oct 30, 2020, 04:03 PM UTC

Affected components

Inbound CallsOutbound CallsInbound CallsOutbound CallsInbound CallsOutbound CallsInbound CallsOutbound Calls

Update timeline

  1. investigating Oct 30, 2020, 04:03 PM UTC

    We experienced intermittent Text-to-Speech failures affecting and for Programmable Voice between 09:03 and 09:15 Pacific Time on 10/30/2020. This issue is now resolved.

  2. resolved Oct 30, 2020, 05:28 PM UTC

    The incident has been resolved