Freshcaller experienced a minor incident on September 15, 2020, lasting 31m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 15, 2020, 05:10 PM UTC
Our service provider has detected a potential issue. We are checking with service provider and we will update as soon as we have more information.
- investigating Sep 15, 2020, 05:18 PM UTC
We were seeing a spike in conference failures from 10:32am PT to 10:40am PT. We are seeing recovery at this time but are continuing to monitor.
- investigating Sep 15, 2020, 05:20 PM UTC
We were seeing a spike in conference failures from 10:32am PT to 10:40am PT. We are seeing recovery at this time but are continuing to monitor.
- resolved Sep 15, 2020, 05:41 PM UTC
We are no longer observing conference failures after the spike observed between 10:32am PT and 10:40am PT. This incident has been resolved.