Freshcaller experienced a minor incident on August 26, 2020, lasting 2h 56m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 26, 2020, 03:56 PM UTC
An issue causing inbound call failures to Jamaican Phone Numbers has been identified at our service provider's end. We are actively working with our service provider to resolve the issue. We expect to provide another update once more information becomes available.
- resolved Aug 26, 2020, 06:52 PM UTC
The issue affecting inbound calls to Jamaican Phone Numbers has been resolved at our service provider's end, and the service is functioning normally at this time.