Freshcaller incident

Inbound Call Failures to a Subset of Twilio Philippines Phone Numbers

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on August 17, 2020, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2020, 03:36 PM UTC
Resolved
Aug 17, 2020, 04:06 PM UTC
Duration
30m
Detected by Pingoru
Aug 17, 2020, 03:36 PM UTC

Update timeline

  1. investigating Aug 17, 2020, 03:36 PM UTC

    Our Service provider has detected a potential issue with incoming calls to Philippines. We are working with our carrier partner to resolve this issue. We will update as soon as we have more information.

  2. resolved Aug 17, 2020, 04:06 PM UTC

    The issue affecting inbound calls to Twilio Philippines Phone Numbers has been resolved, and the service is functioning normally at this time.