Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on August 5, 2020, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2020, 12:42 PM UTC
Resolved
Aug 05, 2020, 01:30 PM UTC
Duration
48m
Detected by Pingoru
Aug 05, 2020, 12:42 PM UTC

Update timeline

  1. investigating Aug 05, 2020, 12:42 PM UTC

    We are observing a subset of call failures to France phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.

  2. resolved Aug 05, 2020, 01:30 PM UTC

    The issue has been resolved at our service provider’s end. We are closely monitoring it.