Freshcaller incident

Inbound Calls starting with silence for AU Numbers

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on July 21, 2020, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2020, 10:09 AM UTC
Resolved
Jul 21, 2020, 11:09 AM UTC
Duration
1h
Detected by Pingoru
Jul 21, 2020, 10:09 AM UTC

Update timeline

  1. investigating Jul 21, 2020, 10:09 AM UTC

    Our monitoring systems have detected a potential issue impacting inbound calls towards Austria Phone Numbers. Our engineering team has been notified and is actively investigating the problem. We will provide an update as soon as more information becomes available.

  2. resolved Jul 21, 2020, 11:09 AM UTC

    Inbound calls starting with silence has been resolved, and calls towards Austri Phone Numbers are operating normally at this time.