Freshcaller experienced a minor incident on July 29, 2020, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 29, 2020, 06:35 PM UTC
We experienced an issue with WebRTC client registration from 11:35 AM PDT until 11:47 AM PDT. During this time, we noticed issues with outbound calls to registered clients. We are working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
- resolved Jul 29, 2020, 08:34 PM UTC
We are no longer experiencing issues with WebRTC client registration and outbound calls. The incident has been resolved