Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on July 16, 2020, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2020, 08:16 AM UTC
Resolved
Jul 16, 2020, 12:12 PM UTC
Duration
3h 56m
Detected by Pingoru
Jul 16, 2020, 08:16 AM UTC

Update timeline

  1. investigating Jul 16, 2020, 08:16 AM UTC

    We are observing a subset of call failures to Twilio Slovakia's phone numbers. We are currently working with our carrier partner to resolve this issue. We will provide an update as soon as more information becomes available.

  2. resolved Jul 16, 2020, 12:12 PM UTC

    The issue affecting inbound calls to Twilio Slovakia Phone Numbers has been resolved, and the service is functioning normally at this time.