Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on June 30, 2020, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2020, 07:58 PM UTC
Resolved
Jun 30, 2020, 10:10 PM UTC
Duration
2h 12m
Detected by Pingoru
Jun 30, 2020, 07:58 PM UTC

Update timeline

  1. investigating Jun 30, 2020, 07:58 PM UTC

    We have discovered that emergency calls from Canadian numbers to 911 are failing. We are working with our service provider. We are working with them to get it rectified as soon as possible.

  2. resolved Jun 30, 2020, 10:10 PM UTC

    The issue has been resolved at our service provider’s end. We are closely monitoring it.