Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on June 26, 2020, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2020, 08:04 AM UTC
Resolved
Jun 26, 2020, 12:23 PM UTC
Duration
4h 19m
Detected by Pingoru
Jun 26, 2020, 08:04 AM UTC

Update timeline

  1. investigating Jun 26, 2020, 08:04 AM UTC

    We are currently observing call failures to a subset of numbers in Bulgaria. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.

  2. resolved Jun 26, 2020, 12:23 PM UTC

    The issue has been resolved at our service provider’s end. We are closely monitoring it.