Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on June 18, 2020, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2020, 09:30 AM UTC
Resolved
Jun 18, 2020, 01:01 PM UTC
Duration
3h 31m
Detected by Pingoru
Jun 18, 2020, 09:30 AM UTC

Update timeline

  1. investigating Jun 18, 2020, 09:30 AM UTC

    We are experiencing issues with the WebRTC Calls on the AU region. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.

  2. resolved Jun 18, 2020, 01:01 PM UTC

    We are no longer seeing dropped calls in the AU1 region. This incident has been resolved.