Freshcaller incident

Inbound Calls Degradation Towards a subset of El Salvador Phone Numbers.

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on June 15, 2020, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2020, 03:20 AM UTC
Resolved
Jun 15, 2020, 04:40 AM UTC
Duration
1h 20m
Detected by Pingoru
Jun 15, 2020, 03:20 AM UTC

Update timeline

  1. investigating Jun 15, 2020, 03:20 AM UTC

    We are currently experiencing some failures of Inbound calls towards El Salvador numbers. Our service provider is investigating the case with underlying carriers. We will provide more information as soon as it becomes available.

  2. resolved Jun 15, 2020, 04:40 AM UTC

    Issue has been resolved at our service provider’s end. We are closely monitoring it.