Freshcaller experienced a minor incident on July 9, 2020, lasting 46m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 09, 2020, 01:47 PM UTC
Freshcaller systems got slowed down due to some technical glitches. We have identified and working on this.
- investigating Jul 09, 2020, 02:16 PM UTC
We are currently observing a degraded performance. Our engineering team is working on the resolution. An update will be provided once new information becomes available. "
- resolved Jul 09, 2020, 02:33 PM UTC
The service is back up and running. We are constantly monitoring it at our end.