Freshcaller experienced a minor incident on May 28, 2020, lasting 7h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 28, 2020, 10:08 AM UTC
We are observing some call failures to Barcelona Phone numbers in the +3493* range. We will continue to monitor this situation and will provide an update as soon as more information becomes available.
- investigating May 28, 2020, 11:38 AM UTC
We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as the information becomes available.
- investigating May 28, 2020, 01:07 PM UTC
We are still continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
- resolved May 28, 2020, 05:28 PM UTC
Issue has been resolved at our service provider’s end. We are closely monitoring it.