Freshcaller incident

Inbound Calls Degradation Towards Columbian Phone Numbers

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on May 6, 2020, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2020, 08:56 PM UTC
Resolved
May 06, 2020, 11:40 PM UTC
Duration
2h 44m
Detected by Pingoru
May 06, 2020, 08:56 PM UTC

Update timeline

  1. investigating May 06, 2020, 08:56 PM UTC

    Observing Inbound calls degradation towards Columbian phone numbers due to some issue at our provider end. We are closely working on to get this resolved.

  2. resolved May 07, 2020, 12:07 AM UTC

    The issue has been resolved. The inbound calls to Columbian phone numbers are flowing normally now.