Freshcaller incident

Intermittent issue

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on April 23, 2020, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2020, 11:50 AM UTC
Resolved
Apr 23, 2020, 01:25 PM UTC
Duration
1h 35m
Detected by Pingoru
Apr 23, 2020, 11:50 AM UTC

Update timeline

  1. investigating Apr 23, 2020, 11:50 AM UTC

    We are experiencing failures for inbound calls toward our numbers in Kenya, Our service provider is investigating the case with underlying carriers. We will provide more information as soon as it becomes available.

  2. resolved Apr 23, 2020, 12:05 PM UTC

    The issue has been resolved. The inbound calls to Kenya numbers are flowing normally now.