Freshcaller experienced a minor incident on April 16, 2020, lasting 3d 14h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 16, 2020, 07:48 PM UTC
We are experiencing failures for inbound calls toward our numbers in Panama, Our service provider is investigating the case with underlying carriers. We will provide more information as soon as it becomes available.
- investigating Apr 16, 2020, 11:43 PM UTC
Our service provider have engaged additional resources to identify the root cause. They are continuing to investigate the issue, we will keep you posted with updates.
- resolved Apr 20, 2020, 10:28 AM UTC
This incident has been resolved.