Freshcaller incident

Inbound Calls Degradation Towards Singapore Phone Numbers

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on May 12, 2020, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2020, 02:10 AM UTC
Resolved
May 12, 2020, 04:57 AM UTC
Duration
2h 47m
Detected by Pingoru
May 12, 2020, 02:10 AM UTC

Update timeline

  1. investigating May 12, 2020, 02:10 AM UTC

    Observing Inbound calls degradation towards Singapore phone numbers due to some issues at our provider end. We are closely working on getting this resolved.

  2. resolved May 12, 2020, 04:57 AM UTC

    The issue has been resolved. The inbound calls towards Singapore phone numbers are flowing normally now.