Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on April 13, 2020, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2020, 10:06 AM UTC
Resolved
Apr 13, 2020, 11:52 AM UTC
Duration
1h 45m
Detected by Pingoru
Apr 13, 2020, 10:06 AM UTC

Update timeline

  1. investigating Apr 13, 2020, 10:06 AM UTC

    We are experiencing failures for inbound calls toward our numbers in Kenya, Our Service Provider is investigating the case with the underlying carriers. We will provide more information as soon as they become available.

  2. resolved Apr 13, 2020, 11:52 AM UTC

    The issue has been resolved. The inbound calls to Kenya numbers are flowing normally now.