Freshcaller incident

Degraded performance for calls in North America

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on April 1, 2020, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2020, 05:29 PM UTC
Resolved
Apr 01, 2020, 05:40 PM UTC
Duration
11m
Detected by Pingoru
Apr 01, 2020, 05:29 PM UTC

Update timeline

  1. investigating Apr 01, 2020, 05:29 PM UTC

    Our provider systems have identified a potential issue on their end. We are closely working with them. We will update as soon as we have more information.

  2. resolved Apr 01, 2020, 05:40 PM UTC

    Our provider has resolved the issue. The INC has been resolved.